Privacy Policy

Privacy Rules / Information Notice on the Protection of Personal Data

Dear Members, Customers, and Site Visitors;

At Lonca Studio (our brand operates under Lonca Cam Sanat Mimarlık Sanayi ve Ticaret Limited Şirketi) and on our website www.loncastudio.com, we aim to inform you about the protection, processing, use, storage, and deletion of personal data/information of our members, customers, and visitors, as well as your rights under the Personal Data Protection Law No. 6698 (KVKK).

The personal data you provide directly to Lonca Studio includes your basic information, such as your full name, national ID number, address, email address, and date of birth. Additionally, details like your order history, payment information (e.g., amount and payment method), and marketing or communication preferences are also considered directly provided data.

Under KVKK, as the Data Controller, your personal data may be recorded, stored, updated, disclosed/transferred to third parties where legally permitted, classified, and processed in ways specified under KVKK.

Protection of Your Personal Data

All necessary precautions are taken to ensure the security of the information and transactions provided by our members/customers/visitors. Your personal data is never transferred to third parties without your consent. However, if required by legal obligations or upon requests from courts or public institutions, such data may need to be shared.

Your personal data is collected using Secure Socket Layer (SSL) and shared securely based on your consent. Nevertheless, Lonca Studio is not responsible for any breaches caused by third parties in cases of cyberattacks or unauthorized access to the website/system or during data transfers to third parties based on your consent.

During purchases made on our website, credit card transactions and approvals are conducted directly between you and the relevant bank or card organization. Credit card information, such as passwords, is neither visible nor stored by our company.

Purpose of Data Processing

Your personal data is collected and processed to establish agreements under the Consumer Protection Law and Distance Sales Regulation and to provide better customer service.

Your personal data may be shared with:

  • Suppliers, cargo companies, and relevant service providers,
  • Collaborating program partners,
  • National/international organizations, and
  • Other third parties required to perform activities as a Data Processor.

Cookies on Our Website

On www.loncastudio.com, various cookies, such as session cookies, persistent cookies, mandatory cookies, functionality cookies, analytical cookies, commercial cookies, and third-party cookies, are used.

Cookies are small text files sent to your browser and stored in your main memory. Cookies are retained for the legally permitted duration and can be managed or removed at any time through browser settings. However, disabling cookies may limit or affect the functionality of the website.

Data collected via cookies may be used to show you advertisements for products you might be interested in, both on Google search results and other websites.

Your Rights Regarding Processed Personal Data

As specified in Article 11 of KVKK, you have the following rights:

  • To learn whether your personal data is being processed,
  • To request information if your data has been processed,
  • To learn the purpose of data processing and whether it is being used appropriately,
  • To know the third parties to whom your data has been transferred, domestically or internationally,
  • To request the correction of incomplete or incorrect data,
  • To request the deletion or destruction of personal data under Article 7 of KVKK,
  • To request notification of corrections or deletions to third parties,
  • To object to the processing of data exclusively through automated systems, and
  • To claim compensation if you incur damages due to unlawful processing.

Commercial Electronic Messages

If you have provided consent, you may receive updates and offers regarding products and campaigns via direct marketing methods (e.g., phone, email, SMS, social networks, mail). You will always have the option to “opt-out” of such communications.

Under the Law on Regulation of Electronic Commerce No. 6563, records of consent withdrawal will be kept for 1 year, while the content of commercial messages and related transaction records will be kept for 3 years for regulatory purposes. After the retention period, personal data will be deleted, destroyed, or anonymized.

Changes

Lonca Studio reserves the right to make changes to its privacy, personal data storage-usage policies, and site usage terms. Such changes will take effect once announced on the website or through other appropriate methods.

For additional information, requests, or complaints, you may contact us via:

Address: 66 Sok. Forsa Mall AVM, No:9/8, Kadriye Serik, Antalya
Email: info@loncastudio.com
Website: www.loncastudio.com

By visiting our site, all users are deemed to have accepted the provisions of this Privacy Policy.