Distance Sales Agreement

ARTICLE 1: PARTIES

  • SELLER

Trade Name: Lonca Cam Sanat Mimarlık Sanayi ve Ticaret LTD. ŞTİ.
Address: 66 Sok. Forsa Mall Avm 9/8 Kadriye Serik Antalya/Turkey
Mersis No: 0609116145400001
Email Address: info@loncastudio.com
Phone Number: +90 535 2819391
Bank Account: Garanti Bankası IBAN TR730006200032000006290876

  • BUYER

Name Surname: [adsoyad] Address: [adres] Phone Number: [telefon] Email Address: [email] Company Name: [alicisirket] Customer IP Address: [ipadresibilgisi]

ARTICLE 2: DEFINITIONS

Law: The Law on the Protection of Consumers No. 6502.
Regulation: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188).
Ministry: Republic of Turkey Ministry of Customs and Trade.
Seller: The company listed above that offers goods to consumers as part of its commercial activities.
Buyer: A natural or legal person acquiring, using, or benefiting from goods/services for non-commercial purposes.
Website/Site: The website with the domain name www.loncastudio.com, where Lonca Studio products are sold.
Goods: Tangible items subject to shopping.
Services: All consumer transactions, except for the supply of goods, provided for a fee or benefit.

ARTICLE 3: SUBJECT AND SCOPE OF THE CONTRACT

This Distance Sales Contract (“Contract”) has been prepared in accordance with the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation. The parties acknowledge and accept their obligations and responsibilities under the applicable law.

The subject of this contract is the purchase of goods and/or services from the Seller’s www.loncastudio.com website by the Buyer, as described in the contract. This document regulates the rights and obligations of the parties regarding the sale, delivery, and related provisions of the purchased goods/services.

ARTICLE 4: NATURE OF THE GOODS AND SERVICES SUBJECT TO THE CONTRACT

Order List: [satin_alinan_urunler]

The prices listed and advertised on the website are the selling prices. Advertised prices and promises remain valid until updated or changed. Time-limited advertised prices remain valid until the specified period expires.

ARTICLE 5: PAYMENT

The Buyer agrees to make the payment as follows:

Payment Method [odemeyontemi]

Total Amount: [sepettoplami]

Order Date: [tarih]

ARTICLE 6: DELIVERY OF GOODS AND METHOD OF DELIVERY

The contract becomes effective upon the Buyer’s approval in the electronic environment. The Seller’s obligation is fulfilled once the goods/services are delivered to the Buyer.

Delivery Details:

Recipient: [aliciadsoyad]

Delivery Address: [aliciadres]

Courier Information

If the courier does not have a branch in the Buyer’s area, the Buyer must collect the goods from the nearest courier branch as notified by the Seller via email, SMS, or phone.

ARTICLE 7: DELIVERY COSTS AND PERFORMANCE

Unless the Seller has declared on the Website that delivery fees will be covered, the delivery costs are borne by the Buyer. Delivery will occur within the promised timeframe, provided the Seller has stock availability and payment has been completed.
Except for situations where fulfilling the delivery of goods/services becomes impossible, the Seller will deliver the goods/services within 3 (three) business days after the order is placed.

If the Buyer cancels the order after the goods have been dispatched but before delivery, the shipping cost will be the Buyer’s responsibility. Furthermore, if the payment is not received or canceled due to a bank record issue, the Seller is automatically relieved of the delivery obligation.

ARTICLE 8: RIGHT OF WITHDRAWAL

The Buyer has the right to withdraw from the purchase within 14 (fourteen) days of receiving the goods/services, without any justification and without incurring any legal or penal liability.

If the goods are deformed or damaged due to misuse contrary to the instructions during the withdrawal period, the Buyer will be held responsible, and the right of withdrawal may no longer be applicable.

If the Buyer exercises the right of withdrawal, the return shipping fee is the responsibility of the Buyer.
To exercise this right, the Buyer must send a clear withdrawal notification to the Seller using the contact information provided above (via email, phone, or the Website’s support form). The goods must be returned with the original invoice, complete packaging, and any standard accessories included, without any damage.

The Seller will process the refund for the purchase amount and, if applicable, the delivery fee within 14 days of receiving the withdrawal notification, using the same payment method used by the Buyer.

ARTICLE 9: CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

The Buyer cannot use the right of withdrawal in the following cases:

a) Goods whose price depends on fluctuations in financial markets (e.g., products containing gold or silver).
b) Customized products prepared based on the Buyer’s requests or specific needs.
c) Perishable goods or goods with an expiration date that may expire quickly.
d) Goods that are unsuitable for return due to health or hygiene reasons after their packaging has been opened (e.g., personal care products).
e) Goods that have been combined with other items and cannot be separated.
f) Books, audio/video recordings, or software where the protective packaging has been opened.
g) Newspapers, magazines, or other periodicals (except subscription agreements).
h) Accommodation, transportation, car rental, food/beverage supply, and leisure services provided for specific dates.
i) Services started with the Buyer’s consent before the withdrawal period expires.
j) Digital goods delivered instantly or electronic services provided instantly online.

ARTICLE 10: PRIVACY POLICY AND SECURITY

The protection, confidentiality, and processing of information on the Website are governed by the Privacy Policy and the terms outlined here.

  1. Security measures are in place to protect the information entered by the Buyer on the Website. The Buyer is responsible for taking precautions on their device, including protection against viruses and unauthorized access.
  2. The Buyer may opt-out of data usage or communication by contacting the Seller.
  3. The Buyer has the right to request correction, deletion, or clarification of their data under applicable laws.

ARTICLE 11: GENERAL PROVISIONS

  1. The Seller is responsible for delivering the goods/services as described, in good condition, and with the required documents (warranty certificates, manuals, etc.).
  2. Delivery will occur within 30 days unless otherwise specified.
  3. The Buyer must inspect the goods upon delivery. If any damage is observed, the Buyer must refuse the delivery and contact the Seller immediately.

ARTICLE 12: SETTLEMENT OF DISPUTES

In case of disputes, the Buyer may apply to the Consumer Arbitration Boards or Consumer Courts within the limits specified annually by the Ministry of Customs and Trade.

​ARTICLE 13: NOTIFICATIONS

Any notifications between the parties will be made via email unless otherwise required by law. The Buyer must notify the Seller within 5 days of any changes to their contact information.

ARTICLE 14: EVIDENCE AGREEMENT

In case of disputes, the Buyer agrees that the Seller’s commercial records, databases, and electronic records will serve as binding evidence under Article 193 of the Code of Civil Procedure.

ARTICLE 15: ENFORCEMENT

This contract consists of 15 (fifteen) articles and has been read and accepted electronically by the parties on the date the Buyer approved it.

 

Contracting Parties:
Lonca Cam Sanat Mimarlık Sanayi ve Ticaret LTD. STİ. [adsoyad]

 

Contract Date: [tarih]